This page is always up-to-date with the latest operating information.

• BRUNSWICK: Our Flagship Store is open for pickup outside the store only. Order online or call us and we will deliver the order to you on the sidewalk or to your car.
  • The store’s current hours are 11 a.m. to 8 p.m. on Sunday through Thursday, and 11 a.m. to 8:30 p.m. on Friday and Saturday. Open 11 a.m. to 8 p.m. on Easter Sunday.
  • Our new online ordering site makes it easy to order for outside pickup. Order now.
  • The store’s phone number is (207) 607-4262. As always, you can review current flavors here.
  • DoorDash offers on-demand delivery throughout the week. DoorDash delivery fees apply. Learn more.
  • Our staff is delivering pre-orders to homes in the greater Brunswick area with a new Friday Delivery service. Deadline to order is Friday at 10 a.m. Learn more.
• PORTLAND: Our Old Port store is open for pickup outside the store only. Order online or call us and we will deliver the order to you on the sidewalk or to your car.
  • The store’s current hours are 4 p.m. to 9 p.m. on Thursday and Friday, and 2 p.m. to 9 p.m. on Saturday and Sunday, including Easter Sunday.
  • Our new online ordering site makes it easy to order for outside pickup. Order now.
  • We will have delivery available on 2DineIn and UberEats during those hours.
  • The store’s phone number is (207) 699-4314. If outside of hours, call (207) 208-7151 and specify you’re calling about the Old Port store.
• ONLINE STORE: Our Online Store offers gift cards and Custom 6-Packs of pints of gelato. Our next available ship date for gelato pints is April 6.

We’ll update this page daily as the situation changes. Thanks for your ongoing patronage.

From our newsletter…

Some Notes about Operations
Our store revenue has suddenly vastly decreased as people have stayed home. Restaurant businesses like ours rely on weekly cashflow to make payroll, pay the rent, and buy supplies; we are not operating off venture capital or an investment reserve. Sales from the limited takeout operations above will support just one or two employees per store, and most of our team, including management, will be utilizing the emergency unemployment benefits implemented by the state of Maine. With the expectation that this crisis will last many weeks or months, our goal is to continue paying for our team’s health insurance program for the duration of the closure, assist with employees’ specific work situations when possible, and make essential payments so that we can reopen to full operations and rehire when the crisis subsides.

We’re grateful to Maine’s elected officials for taking emergency action this week, as this situation is hitting Maine’s restaurant and hospitality businesses and workers hard. More will be needed.

We appreciate all the customers who’ve checked in this week and made it a point to stock up or simply offer some kind words of support. Each and every take-out order, gift card purchase, or local delivery order really helps. And we’re eager to launch our Sustaining Subscriber program next week.

Our customers are facing a wide variety of health, social, workplace, and financial situations right now. Whether you decide to take gelato to-go, or choose to take a break for now and just follow along online, we hope that Gelato Fiasco can continue to be a bright spot in your day. We’ll be back in touch with another update next week.